The Real Cost of AI is People
Everyone talks about the cost of computer chips and software licenses. Most people ignore the hidden price of the human labor required to make these tools work. You cannot just turn AI on and walk away.
New data shows that employees save eleven hours a week using AI. However, they spend over six hours fixing errors or adding missing details. Staff members are essentially doing the job of a babysitter for their software.
This new chore is being called botsitting. If you want to use AI effectively, you have to account for the time your team spends cleaning up after it. Efficiency gains look different when you factor in all the extra oversight.
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